Shipping & Returns

 

  • Get it fast! Orders typically ship within 1-2 business days.

  • Flat Rate Shipping: Enjoy flat rate shipping for all orders! The exact cost will be calculated at checkout.

  • USPS Flat Rate:

    3-5 business days

    $9.39

    Free SHIPPING over $100

  • Shipment Notification & Tracking:

    Once your order ships, you'll receive a confirmation email with a tracking number. Allow 48 hours for the tracking information to update.

    Delivery Timeframe: If your order hasn't arrived within the estimated timeframe after receiving your shipping confirmation, feel free to contact us at alohabloomshere@gmail.com with your name and order number. We'll be happy to investigate for you!

    Mahalo (Thank you)!

  • Damaged Products? We've Got You Covered!

    We understand that receiving a damaged product can be frustrating. If this happens to you, don't worry! Here's how we can help:

    Contact Us: Simply send an email to alohabloomshere@gmail.com.

    Attach a Picture: Include a photo of the damaged product in your email.

    We'll Replace It: Once we receive your email, we'll promptly ship you a replacement product at absolutely no charge.

    We apologize for any inconvenience and appreciate your understanding.

  • Damaged Products or Concerns?

    We want to ensure you're completely satisfied with your purchase. If your product arrives damaged in shipping or if there's an issue with the product itself, we'll be happy to replace it for you.

    Here's How to Get a Replacement:

    Contact Us: Within 30 days of your purchase date, send an email to alohabloomshere@gmail.com.

    Attach a Photo: Please include a picture of the damaged product or the product issue. This helps us expedite the replacement process.

    Replacement on its Way: Once we receive your email, we'll promptly ship you a replacement product free of charge.

    We apologize for any inconvenience and appreciate your understanding.

    Please note: We are currently unable to accept returns for reasons other than damaged or defective products.

  • Botnia sources their ingredients from small farmers, cooperatives, and ethical wildcrafters. Sometimes, this means creating highly specialized and unique products.

    To ensure the quality and integrity of these formulations, we cannot accept returns of opened Botnia products.

    Here's Why:

    Fresh, Potent Ingredients: Botnia’s commitment to using fresh, high-quality ingredients means opened products may not maintain their effectiveness over time.

    Hygiene and Safety: Botnia prioritizes hygiene and safety for all customers. Opened products can be compromised, so returns are not accepted.

    We appreciate your understanding!

  • Treat someone special with a Bloom Room Gift Card!

    Multiple Uses: Our gift cards can be used for pampering services or to purchase amazing products, both in-store and online at www.estheticsinbloom.com.

    Perfect Present: Gift cards are the perfect way to give the gift of relaxation and self-care.

    Please note: Gift cards are non-refundable, but they never expire, so the recipient can enjoy their gift whenever they're ready.